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Sales Executive (CRM & Tech Support)
Help clients get started on our CRM, solve their first-line tech questions, and turn interested leads into long-term customers. Freshers are welcome.
About the role
Repoxa Technologies is hiring a Sales Executive to join our team remotely. In this role you will be the first point of contact for prospects and new clients, walking them through our CRM, answering their technical questions, and helping them decide if Repoxa is the right fit.
This is a hands-on position that combines sales and support. You will learn our products in depth, work closely with our development team, and grow into a client-facing role with real ownership. Freshers and candidates with up to one year of experience are encouraged to apply.
What you'll do
- Respond to new leads and enquiries, understand their needs, and present our CRM and services
- Run product demos and onboard new clients on the CRM
- Provide first-line technical support over chat, email, and calls
- Troubleshoot common issues and escalate complex ones to the development team with clear details
- Follow up with leads and clients to move deals forward and keep them satisfied
- Keep accurate records of leads, conversations, and support tickets in the CRM
- Share client feedback with the team to help improve our products
What we're looking for
- 0-1 years of experience in sales, customer support, or a similar role
- Graduate in any stream; a background in business or IT is a plus
- Excellent written and spoken English
- Comfortable learning software quickly and explaining it in simple terms
- Confident, polite, and persistent when following up with leads
- Basic understanding of CRM tools or willingness to learn
- Own laptop, reliable internet connection, and a quiet workspace for remote work